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Personal Data Processing Policy

ERA Jewelry · Nshanyan LLC · Yerevan, Armenia

Legal Basis

This policy is issued in accordance with the Law of the Republic of Armenia “On Personal Data” (HO-49-N, 2015) and subsequent amendments. By placing an order or submitting a form on eraforluck.com you consent to the processing of your personal data as described herein.

Data Controller

The data controller is Nshanyan LLC, a company registered under the laws of the Republic of Armenia. Contact: [email protected].

Categories of Personal Data

We process the following categories of data: identification data (full name), contact data (email, phone), address data (delivery address), and technical data (IP address, browser, device type collected automatically).

Purposes of Processing

Personal data is processed for the following purposes: (1) fulfilment of purchase contracts — legal basis: contract performance; (2) customer support — legal basis: legitimate interest; (3) compliance with tax and accounting obligations — legal basis: legal obligation.

Consent and Withdrawal

Where processing relies on your consent you may withdraw it at any time by contacting us. Withdrawal does not affect the lawfulness of processing carried out before withdrawal, and does not apply to processing required by law.

Data Transfers

Your data is stored on servers within the Republic of Armenia. No transfers to third countries are made except where required to process card payments through internationally operating banking partners, who maintain equivalent data protection standards.

Retention Periods

Contact and order data: 5 years (tax law requirement). Log data: 90 days. Data will be deleted upon expiry of the applicable retention period unless extended retention is required by law.

Your Rights

You have the right to: access your personal data; request correction of inaccurate data; request deletion where there is no lawful basis for continued processing; object to processing; lodge a complaint with the Personal Data Protection Agency of the Republic of Armenia.

How to Exercise Your Rights

Submit a written request to [email protected]. We will respond within 10 business days. We may ask you to verify your identity before fulfilling the request.

Last updated: June 2026